Punahele tonnelier
Before making a booking please read the information below.
OUR CURRENT HOURS ARE FRIDAY-SUNDAY FROM 10AM-2PM. We strongly recommend reservations during the weekends. We do not do same-day reservations on Saturdays & Sundays. Although not required for parties less than 6 guests, we highly recommend reserving a table so there is no disappointment upon arrival at having to wait. Saturdays and Sundays are our busiest, and often become quickly booked during peak hours.
For parties of 8 or more guests, an email confirmation is required to secure booking. If you have not received one, your reservation is not confirmed. If a credit card is required to hold your reservation, your request is only secure once the information is received. Please be certain to read our cancellation policy thoroughly. Your reservation is only guaranteed once you receive an email confirmation.
Reservations must be made no later than 3pm, the day prior. If you do not receive an email or phone call confirmation, your reservation has not been confirmed. Following the current COVID guidelines, please have your entire party arrive on time in order to be seated. We offer a grace period of ten minutes that we will hold your reservation for you, after which it will then be released. This is simply to be fair to all of our guests. All tables have a 1.5 hour maximum per seating, unless specified otherwise.
CANCELLATION POLICY: Our cancellation policy allows you to decrease your party size or cancel your reservation up to 48 hours prior to your reserved time. There is a fee of $15 per reserved seat that is charged for cancellations given in less than 48 hours, no-shows, and day-of decreases in party size. Unfortunately, when we are not given sufficient notice, or if guests do not show up for their reservation, we risk being left with empty tables and seating after having to turn other guests away to accommodate your booking. *All holiday reservation cancellations must be made through our online cancellation form or by email only. This is to ensure proper cancellation in order to avoid any fees.
NO-SHOW / NO-CALL: If you have made a reservation with us in the past and did not call to cancel or show up for your reservation, a credit card may be required to book any future dates. Size of the party does not affect this policy.
request a reservation.
It is recommended that you submit your request no less than 48 hours in advance in order for us to efficiently accommodate your inquiry. We are closed on Mondays - Thursdays, however we do check our reservation requests by Thursday.
WE DO NOT ACCEPT ANY SAME-DAY RESERVATIONS. As a courtesy to our walk-in guests, we do not accept reservations for the same-day.
*To ensure proper booking, please read the given information prior to requesting a reservation. We are not responsible for any missed-communication that has been provided here. Parties of 8 or more may require a credit card to hold a reservation. Merci!
To cancel an existing reservation, please use this link
At this time, we are not accepting reservations. Mahalo!